Design Research and Strategy
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In an interesting study, researchers at UBC have found that customers express higher satisfaction when they’re served by white men than by women or people of colour — even when their behaviour is exactly the same. Marketing professor Karl Aquino expressed surprise at the findings, as he told The Globe and Mail
“We had thought there [...]
Categories: Research Methods · customer satisfaction · feminism · methods · qualitative research · quantitative research · sociology · surveys
Those of you out there who’ve tried it know: recruiting research participants is HARD. Here are a few insights from the research to help you with better recuitment.
Personalized contact with respondents, followed by pre-contact and aggressive follow-up phone calls *: Don’t count on a form letter, email or random tweet to do the job. Capitalize [...]
Categories: Research Methods · methods · qualitative research · quantitative research · sample size · survey · surveys
The blog Economic Sociology has a great post on the “evolution” of qualitative sociology. They note, quite rightly, that the notion of “evolution” is implicit in much of social science, even if it has no bearing on the subject matter at hand. Many sociologists place quantitative research “on top” of the research “evolutionary ladder,” even [...]
Categories: qualitative research · sociology
Thousands of people arrive at this blog wanting to know what is the difference between qualitative and quantitative research. Qualitative versus quantitative research is by far the most popular post on this blog. In that first post, I explained why sample size doesn’t matter in qualitative research. In this post, I explain why qualitative research [...]
Categories: Research Methods · qualitative research · quantitative research