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qualitative

The interview guide is not as important a document as most people think. Most if not all qualitative research would be improved if researchers stopped focusing on the guide, and focused more on the research questions.
Many qualitative researchers have had this very same experience: the client wants to add too many questions focusing too narrowly [...]

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Categories: Blog · Research Methods · brand · ethnography · market research · methods · qualitative research

I recently spoke about ethnography at the Market Research Intelligence Association’s conference. Below are the original slides from my presentation.
Of course, the in-person experience is so much better, so here’s a run-down of the big ideas:

Ethnography is about immersing oneself in a “foreign” context
You do ethnography to really understand your customers, from their own perspective
Good [...]

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Categories: Blog · culture · ethnography

“But how many people did you talk to?” If you’ve ever done qualitative research, you’ve heard that question at least once. And the first time? You were flummoxed. In 3 short minutes, you can be assured that will never happen again.
Folks, qualitative research does not worry about numbers of people; it worries about deep understanding. [...]

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