I recently spoke about ethnography at the Market Research Intelligence Association’s conference. Below are the original slides from my presentation.
Of course, the in-person experience is so much better, so here’s a run-down of the big ideas:
Ethnography is about immersing oneself in a “foreign” context
You do ethnography to really understand your customers, from their own perspective
Good [...]
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by Sam Ladner on October 15, 2009 · 15 comments
in Popular, Research Methods, anthropology, culture, design, ethnography, home, interaction design, product design, qualitative research, quantitative research, sample size, sociology, technology design, user experience
“But how many people did you talk to?” If you’ve ever done qualitative research, you’ve heard that question at least once. And the first time? You were flummoxed. In 3 short minutes, you can be assured that will never happen again.
Folks, qualitative research does not worry about numbers of people; it worries about deep understanding. [...]
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verstehen
Categories: Popular · Research Methods · anthropology · culture · design · ethnography · home · interaction design · product design · qualitative research · quantitative research · sample size · sociology · technology design · user experience