Posts tagged as:

qualitative research

Roger Martin has a great post on Harvard Business Review that summarizes how ethnographic research differs from quantitative surveys.
Martin writes:
Qualitative, and especially observational or ethnographic, research enables us to delve much more deeply into the relationship between our firm and its product/service and the customer. Because we aren’t obsessed about adding all the responses together [...]

2 comments

Categories: Blog · Popular · ethnography · home · market research · qualitative research · quantitative research · surveys · time

Few would disagree that fundamental economic change is upon us. Business models are crumbling daily. From the auto industry to the banking industry, it is clear that old ways of doing things are no longer working. The market research industry is just as vulnerable to this shift, yet, like the auto industry before it, it [...]

17 comments

Categories: Blog · Qualitative Research & Design · Research Methods · design · ethnography · home · market research · product design · qualitative research · quantitative research · survey · surveys

“But how many people did you talk to?” If you’ve ever done qualitative research, you’ve heard that question at least once. And the first time? You were flummoxed. In 3 short minutes, you can be assured that will never happen again.
Folks, qualitative research does not worry about numbers of people; it worries about deep understanding. [...]

15 comments

Categories: Popular · Research Methods · anthropology · culture · design · ethnography · home · interaction design · product design · qualitative research · quantitative research · sample size · sociology · technology design · user experience

DT has a great post over at Design Sojourn that discusses Six Sigma methodology and how it relates to design. He cites Tim Brown at IDEO who argues that Six Sigma is essentially Newtonian, while design thinking is quantum. In his own design work, DT expressed doubts about using Six Sigma:
After studying the Six Sigma [...]

4 comments

Categories: Research Methods · anthropology · design · discourse analysis · ethnography · product design · qualitative research · quantitative research · surveys

Those of you out there who’ve tried it know: recruiting research participants is HARD. Here are a few insights from the research to help you with better recuitment.

Personalized contact with respondents, followed by pre-contact and aggressive follow-up phone calls *: Don’t count on a form letter, email or random tweet to do the job. Capitalize [...]

0 comments

Categories: Research Methods · methods · qualitative research · quantitative research · sample size · survey · surveys

Blog
design
qualitative research
product design
Services
Research design
Ethnography
In-depth Interviewing
Usability testing
Projects
Consumer Electronics
High technology
Health Care