Design Research and Strategy
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DT has a great post over at Design Sojourn that discusses Six Sigma methodology and how it relates to design. He cites Tim Brown at IDEO who argues that Six Sigma is essentially Newtonian, while design thinking is quantum. In his own design work, DT expressed doubts about using Six Sigma:
After studying the Six Sigma [...]
Categories: Research Methods · anthropology · design · discourse analysis · ethnography · product design · qualitative research · quantitative research · surveys
My article on understanding organizational culture is now up on the interaction design site, Johnny Holland. The post provides an overview of key factors in organizational culture and how these factors affect an organization’s culture. It’s specifically intended to help designers understand their clients’ business culture and to avoid the all-too-common trap of “missing the [...]
Categories: anthropology · culture · facebook · interaction design · product design · qualitative research · sociology · technology design
I examine the tools and processes I use to do my own work. Like many agency workers, I often bill by the hour. Check out my research on this phenomenon:
This paper is about time regimes that are typical in interactive agencies, as well as law firms, some construction companies and some management consultancies: the so-called [...]