Design Research and Strategy
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Yesterday, I attended Roger Martin’s presentation of his new book, The Design of Business, hosted at the Ontario College of Art and Design. Roger gave a brief overview of his book and then engaged in a dialogue with the host, Michael Dila, and members of the audience.
Roger explained that some organizations are better able to [...]
Categories: Blog · anthropology · culture · design · home · innovation · sociology
Remember “synergy?” AOL Time Warner was designed to save money and make money. But it was not designed to be a true organization. 10 years ago, Time Warner aimed to blast into the 21st century by “synergizing” with America Online.
The New York Times has a fabulous retrospective of the merger.
In their teaser video, Robert Puttnam, former [...]
Categories: anthropology · culture · home · innovation · organizations · sociology
Designing an innovative organization doesn’t necessarily mean a “flat” organization. We tend to believe that innovation and hierarchy are antithetical, but in truth, innovation often thrives in hierarchical organizations. Here are the key ingredients to an innovative organization, whether hierarchical or not.
The Internet: A Democratic Utopia We tend to believe that hierarchy kills innovation and [...]
Categories: Blog · culture · design · home · innovation · management · organizations · sociology
“But how many people did you talk to?” If you’ve ever done qualitative research, you’ve heard that question at least once. And the first time? You were flummoxed. In 3 short minutes, you can be assured that will never happen again.
Folks, qualitative research does not worry about numbers of people; it worries about deep understanding. [...]
Categories: Popular · Research Methods · anthropology · culture · design · ethnography · home · interaction design · product design · qualitative research · quantitative research · sample size · sociology · technology design · user experience