Posts tagged as:

interaction design

My article on understanding organizational culture is now up on the interaction design site, Johnny Holland. The post provides an overview of key factors in organizational culture and how these factors affect an organization’s culture. It’s specifically intended to help designers understand their clients’ business culture and to avoid the all-too-common trap of “missing the [...]

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Categories: anthropology · culture · facebook · interaction design · product design · qualitative research · sociology · technology design

Hugh Dubberly and Paul Pangaro had a great post on Interactions magazine about designing for conversations. They propose to use how a conversation actually works to make interactions better. They rely heavily on Claude Shannon’s conversation model to help guide the conceptual model of interaction designs.
In Shannon’s model an information source selects a message [...]

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Categories: design · discourse analysis · ethnography · qualitative research · technology design

Design thinking’s big problem

by Sam Ladner on March 4, 2009 · 0 comments

in Blog, Popular

So-called “design thinking” is the new It-Girl of management theory. It purports to provide new ways for managers and companies to provide innovative, creative solutions to old problems. But design thinking alone will not solve these problems because a lack of creativity was never the issue.
The real issue is one of power.
Design is attractive to [...]

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Categories: Blog · Popular

The digital availability of social information has lead many to think it’s a crisis of privacy. It is not; it is a crisis of identity management. Designers of online profiles should think about privacy as the management of identity, which can be an easily damaged piece of social information. Users who can control access to [...]

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Categories: goffman · product design · social media

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