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information architecture

Design thinking’s big problem

by Sam Ladner on March 4, 2009 · 56 comments

So-called “design thinking” is the new It-Girl of management theory. It purports to provide new ways for managers and companies to provide innovative, creative solutions to old problems. But design thinking alone will not solve these problems because a lack of creativity was never the issue.
The real issue is one of power.
Design is attractive to [...]

56 comments

Tagged as: design, design thinking, ethnography, information architecture, innovation, interaction design, linkedin, management, organizations, power, product design, qualitative research