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goffman

I was recently invited to speak at Ottawa’s Social Media Breakfast. The organizers, Simon Chen, Rob Lane and Ryan Anderson, asked me specifically to bring a sociologist’s understanding to social media. Below is my presentation. For the full version, with the notes, visit the full slideshare version.
My essential argument for the presentation was that we [...]

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Categories: Blog · bourdieu · design · facebook · goffman · home · interaction design · market research · social capital · social media · social networks · sociology · technology design · user experience

The New York Times reports that the American Medical Association is considering doing away with the venerable symbol of the physician: the lab coat. There’s a very good reason to get rid of lab coats: they’re dirty. But the symbol of the lab coat is far more important. The New York Times reports the empirical [...]

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Categories: Research Methods · anthropology · design · ethnography · goffman · qualitative research · quantitative research · sociology

The digital availability of social information has lead many to think it’s a crisis of privacy. It is not; it is a crisis of identity management. Designers of online profiles should think about privacy as the management of identity, which can be an easily damaged piece of social information. Users who can control access to [...]

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Categories: goffman · product design · social media

[digg=http://digg.com/design/What_Designers_Can_Learn_From_Facebook_s_Beacon_the_collision_of_fronts]
The blogosphere (and even the regular old newspaper-sphere) is alight with stories of Facebook’s online advertising flop, Beacon. What can designers learn from this flop? It’s not about privacy; it’s about the presentation of self. People have different “selves” for different places — virtual or otherwise — and designs must be consistent with these variety [...]

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