by Sam Ladner on October 12, 2010 · 8 comments
in Blog, Research Methods, anthropology, design, ethnography, goffman, product design, qualitative research, sociology, technology design, user experience
by Sam Ladner on October 6, 2010 · 1 comment
in Blog, anthropology, culture, design, home, interaction design, sociology, technology design, time, time use, user experience
Consumers are “time starved,” as many designers and marketers may know, but there is more to the story than simply not having enough time. The very concept of “down time” carries an important lesson about technology design.
In this post, I analyze the idea of “down time” and the activity of “cottaging” as a Canadian (and [...]
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by Sam Ladner on June 28, 2010 · 9 comments
in Blog, anthropology, culture, design, ethnography, home, innovation, interaction design, market research, qualitative research, sociology
Yesterday, I attended Roger Martin’s presentation of his new book, The Design of Business, hosted at the Ontario College of Art and Design. Roger gave a brief overview of his book and then engaged in a dialogue with the host, Michael Dila, and members of the audience.
Roger explained that some organizations are better able to [...]
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