Yesterday, I attended Roger Martin’s presentation of his new book, The Design of Business, hosted at the Ontario College of Art and Design. Roger gave a brief overview of his book and then engaged in a dialogue with the host, Michael Dila, and members of the audience.
Roger explained that some organizations are better able to [...]
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The technology consulting firm Gartner is predicting that social scientists will be very much in demand by businesses. Eweek summarizes Gartner’s outline of four types of roles for social scientists:
Web User Experience roles that include UI designers, virtual-assistant designers and interaction directors.
Behavior Analysis roles that include Web psychologists, community designers, and Web/social network miners.
Information Specialist [...]
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So-called “design thinking” is the new It-Girl of management theory. It purports to provide new ways for managers and companies to provide innovative, creative solutions to old problems. But design thinking alone will not solve these problems because a lack of creativity was never the issue.
The real issue is one of power.
Design is attractive to [...]
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