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culture

Christmas shopping season is in full swing, but one retail company stands out for its message: don’t buy our stuff. That’s right, Patagonia is telling its customers that they should NOT buy more of its products. From their blog:
What kind of crazy reverse psychology is this? Is Patagonia trying to fool its customers into buying [...]

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Categories: Blog · anthropology · brand · ethnography · home · market research · qualitative research

Two of us at Copernicus (Sarah and I) are working on a project, funded through Ryerson University, on smartphone usage. One of the key findings we’ve uncovered so far is that people tend to adopt new communication channels (e.g., text) when they purchase new handsets. This new handset/life change correlation is a symbolic ritual that [...]

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Categories: Blog · anthropology · culture · design · ethnography · home · market research · mobile · product design · qualitative research · sociology · technology design

In our work with Ryerson University, we are uncovering some interesting findings about domestic mobile phone use. For example, mobile phones are affecting family management:
Smartphones bind families closer: some participants told us that their texting increased when they upgraded to a smartphone. A discrete text to one’s spouse is easily tolerated in the workplace, making [...]

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Categories: Blog · culture · ethnography · families · home · market research · mobile · women

The bane of many women’s existence appeared in today’s New York Times: irregular clothing sizes. The journalist interviewed one young woman who complained about irregular sizing:
“I can be anywhere from a 0 at Ann Taylor to a 6 at American Eagle,” she said. “It obviously makes it difficult to shop.”
The woman used a body scanner, [...]

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Categories: Blog · anthropology · culture · design · product design · sociology · women

I recently gave a guest lecture to the Master’s of Design students at OCADU on how to research culture. Don’t worry if you missed it, because you can now listen to the same lecture and get the presentation!
Below is the audio and presentation from that lecture. Are you interested in more? Consider Culture Coaching, a new [...]

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Categories: Blog · anthropology · culture · design · home · methods · qualitative research · sociology

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