Design Research and Strategy
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Yesterday, I attended Roger Martin’s presentation of his new book, The Design of Business, hosted at the Ontario College of Art and Design. Roger gave a brief overview of his book and then engaged in a dialogue with the host, Michael Dila, and members of the audience.
Roger explained that some organizations are better able to [...]
Categories: Blog · anthropology · culture · design · home · innovation · sociology
Remember “synergy?” AOL Time Warner was designed to save money and make money. But it was not designed to be a true organization. 10 years ago, Time Warner aimed to blast into the 21st century by “synergizing” with America Online.
The New York Times has a fabulous retrospective of the merger.
In their teaser video, Robert Puttnam, former [...]
Categories: anthropology · culture · home · innovation · organizations · sociology
My article on understanding organizational culture is now up on the interaction design site, Johnny Holland. The post provides an overview of key factors in organizational culture and how these factors affect an organization’s culture. It’s specifically intended to help designers understand their clients’ business culture and to avoid the all-too-common trap of “missing the [...]
Categories: anthropology · culture · facebook · interaction design · product design · qualitative research · sociology · technology design