user experience

I am currently teaching a Research Design and Qualitative Methods course at Ryerson University. This is a core course for an interdisciplinary group of students, from social work, to business, to psychology, to sociology to…well you get the picture.
I will be uploading slides from my lectures regularly. See them all at:
http://www.slideshare.net/sladner
I have toyed with adding [...]

Share:
  • Twitter
  • del.icio.us
  • Facebook
  • FriendFeed
  • StumbleUpon
  • Digg
  • LinkedIn
  • Technorati
  • email

0 comments

Categories: Research Methods · design · qualitative research · quantitative research · technology design · user experience

One poor decision in technology design can lead to a cascading failure for the user experience. One poor decision in the design process can lead to users having no control over the technology. Case in point: the electronic fetal monitor (EFM). Critics argue it is more technology than is needed, leads to more Caesarian sections, [...]

Share:
  • Twitter
  • del.icio.us
  • Facebook
  • FriendFeed
  • StumbleUpon
  • Digg
  • LinkedIn
  • Technorati
  • email

0 comments

Categories: design · product design · technology design · user experience

The New York Times is reporting that WalMart’s new fangled milk jug is getting mixed reviews.
What’s not to like? Plenty, as it turns out.
The jugs have no real spout, and their unorthodox shape makes consumers feel like novices at the simple task of pouring a glass of milk.
The design of the milk jug is so [...]

Share:
  • Twitter
  • del.icio.us
  • Facebook
  • FriendFeed
  • StumbleUpon
  • Digg
  • LinkedIn
  • Technorati
  • email

0 comments

Categories: product design · user experience

Folks,
Below is a (very!) brief overview of online surveys. This slideshow, via slideshare, is intended for people in the Web design industry. IAs, designers, media planners, strategists, usability researchers, and producers will learn if they should, in fact, do a survey.

Share:

Share:
  • Twitter
  • del.icio.us
  • Facebook
  • FriendFeed
  • StumbleUpon
  • Digg
  • LinkedIn
  • Technorati
  • email

0 comments

Categories: Research Methods · customer satisfaction · design · quantitative research · surveys · user experience

Dori Tunstall has written a fantastic post that details how a simple card sort can become a deeper exercise in analysis. Dr. Tunstall is a PhD anthropologist and the University of Illinois at Chicago. She explains how anthropology takes design research to a deeper level in card sorting, a common technique for information architecture:
“In addition [...]

Share:
  • Twitter
  • del.icio.us
  • Facebook
  • FriendFeed
  • StumbleUpon
  • Digg
  • LinkedIn
  • Technorati
  • email

0 comments

Categories: Research Methods · design · product design · qualitative research · technology design · user experience

Blog
design
qualitative research
product design
Services
Research design
Ethnography
In-depth Interviewing
Usability testing
Projects
Consumer Electronics
High technology
Health Care