personas

Social media today can take some wisdom from past research into social networks. Mark Granovetter’s famous sociological study of how people hear about job opportunities found that “weak ties” to friends and acquaintances are actually more beneficial than “strong ties” to family and close friends. Social media marketers need to consider who has weak ties [...]

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Categories: Blog · Popular · anthropology · culture · facebook · home · management · organizations · personas · social media · social networks

The Essence of Interaction Design Research: A Call for Consistency
This post is reproduced from the original Interactions magazine article
It started with an innocent query to the IxDA listserv. Someone was sure they had read an article in Interactions magazine once but could not find it again: Wasn’t there something written sometime by someone about something [...]

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Categories: Blog · Research Methods · culture · design · home · interaction design · management · organizations · personas · qualitative research · quantitative research · sample size

We all use personas in everyday social situations. But, like in many design projects, we use to them to typecast instead of to evoke empathy. Personas, like stereotypes, often result in discriminatory behavior. When used in design, personas can create poor design that disempowers and alienate users.
We all like to know how to treat people [...]

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Categories: design · ethnography · personas · product design · qualitative research · user experience

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