Design Research and Strategy
Remember “synergy?” AOL Time Warner was designed to save money and make money. But it was not designed to be a true organization. 10 years ago, Time Warner aimed to blast into the 21st century by “synergizing” with America Online.
The New York Times has a fabulous retrospective of the merger.
In their teaser video, Robert Puttnam, former [...]
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Designing an innovative organization doesn’t necessarily mean a “flat” organization. We tend to believe that innovation and hierarchy are antithetical, but in truth, innovation often thrives in hierarchical organizations. Here are the key ingredients to an innovative organization, whether hierarchical or not.
The Internet: A Democratic Utopia We tend to believe that hierarchy kills innovation and [...]
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