interaction design

The Essence of Interaction Design Research: A Call for Consistency
This post is reproduced from the original Interactions magazine article
It started with an innocent query to the IxDA listserv. Someone was sure they had read an article in Interactions magazine once but could not find it again: Wasn’t there something written sometime by someone about something [...]

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Categories: Blog · Research Methods · culture · design · home · interaction design · management · organizations · personas · qualitative research · quantitative research · sample size

Consumers are “time starved,” as many designers and marketers may know, but there is more to the story than simply not having enough time. The very concept of “down time” carries an important lesson about technology design.

In this post, I analyze the idea of “down time” and the activity of “cottaging” as a Canadian (and [...]

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Categories: Blog · anthropology · culture · design · home · interaction design · sociology · technology design · time · time use · user experience

Lies are an important source of design insight. Design research ought to embrace lies as potential sources of creative inspiration. Lies are indicators of a gap between what we are and what we think we ought to be. Well-designed products soften and assuage the effects of this gap.
The other day, one interviewee asked me, near [...]

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Categories: Blog · anthropology · culture · design · ethnography · home · innovation · interaction design · market research · qualitative research · sociology

I was recently invited to speak at Ottawa’s Social Media Breakfast. The organizers, Simon Chen, Rob Lane and Ryan Anderson, asked me specifically to bring a sociologist’s understanding to social media. Below is my presentation. For the full version, with the notes, visit the full slideshare version.
My essential argument for the presentation was that we [...]

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Categories: Blog · bourdieu · design · facebook · goffman · home · interaction design · market research · social capital · social media · social networks · sociology · technology design · user experience

For those of you who caught my Ignite TO presentation, here are the slides. For those of you who missed it, below is a text summary that goes with the slides.
I’d like to give thanks to my teacher and friend, Dr. Karen Anderson, whose scholarly work underpins many of the ideas in this presentation.
Slide 1:
This [...]

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Categories: design · facebook · goffman · interaction design · sociology · technology design · user experience

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