design

I had the privilege to work under Roger Martin when I worked at the Institute for Competitiveness and Prosperity. Roger’s got much to say about innovation, and I find his take to generally reinforce the “qualitative lens” Copernicus takes to its projects. Roger recently wrote for Harvard Business Review that companies don’t get growth from [...]

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Categories: Blog · anthropology · design · ethnography · home · market research

Two of us at Copernicus (Sarah and I) are working on a project, funded through Ryerson University, on smartphone usage. One of the key findings we’ve uncovered so far is that people tend to adopt new communication channels (e.g., text) when they purchase new handsets. This new handset/life change correlation is a symbolic ritual that [...]

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Categories: Blog · anthropology · culture · design · ethnography · home · market research · mobile · product design · qualitative research · sociology · technology design

I’m thrilled to be managing a research project on mobile technology use through a fellowship at the Ted Rogers School of Management at Ryerson University. I’ve assembled a research team and we have started initial research. Our “ethnographic stretching” exercise lead to some interesting insights:
“Attachment Paradox”: More than one person we talked to said that [...]

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Categories: Blog · anthropology · culture · design · ethnography · home · market research · mobile · product design · qualitative research · sociology

The bane of many women’s existence appeared in today’s New York Times: irregular clothing sizes. The journalist interviewed one young woman who complained about irregular sizing:
“I can be anywhere from a 0 at Ann Taylor to a 6 at American Eagle,” she said. “It obviously makes it difficult to shop.”
The woman used a body scanner, [...]

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Categories: Blog · anthropology · culture · design · product design · sociology · women

I recently spoke with JohnnyHolland’s Jill Christ and Andrew Harris about research for the design process. The result is an easy-listening podcast, ready for download onto your iPod! Radio Johnny also has a huge number of other, fantastic podcasts.
Jill provides some highlights:
Sam Ladner share her insights about Design Research, and what the Interaction Design community [...]

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Categories: Research Methods · design · ethnography · qualitative research · quantitative research

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