Design Research and Strategy
I loved it when I first saw it. Brandtags.net invites users to look at a logo and type in the first thing that enters their minds. I found it fascinating — until I realized it’s yet another example of poor research perpetuating negative stereotypes of women.
Type in “Oprah” and see what happens. The top three [...]
Categories: Research Methods · brand · product design · qualitative research
Brands have few opportunities to come alive, and the Web is one of those opportunities. Make sure the brand gives off the right impression. Researchers have found that a company’s Web site particularly shapes how a person views that company’s innovation and concern for its customers. In other words, the Web site is even more [...]
Categories: brand · customer satisfaction · design · goffman · qualitative research · user experience